1. Introduction

Ausenta Inc. ("Ausenta," "we," "us," or "our") operates this website and provides the Ausenta platform. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our site or register for access. By using this site, you agree to this policy. This policy is intended to comply with PIPEDA (Canada) and applicable US state privacy laws.

2. Information We Collect

Information you provide: When you complete the access registration form, we collect your name, work email, company name, and your responses to form questions. We do not collect payment information at this stage.

Information collected automatically: Standard server log data including IP address, browser type, and pages visited. Used for security and site improvement only.

Cookies: Essential cookies only. No tracking, advertising, or analytics cookies.

3. How We Use Your Information

• To evaluate your access request and contact you regarding your application
• To communicate updates about Ausenta products and early access
• To operate and improve the site and Services
• To comply with applicable legal obligations

We will not sell, rent, or trade your personal information to third parties.

4. Disclosure of Information

We may share information with trusted service providers (email delivery, hosting) under confidentiality obligations. We may disclose information if required by law. No other disclosures without your consent.

5. Data Retention

We retain registration data for as long as necessary to evaluate your application and, if accepted, for the duration of your relationship with Ausenta. Unsuccessful applications: no longer than 24 months unless you request earlier deletion.

6. Your Rights

You may request access to, correction of, or deletion of your personal information. To exercise these rights, contact privacy@ausenta.ai.

7. Security

We implement reasonable technical and organizational security measures. No method of transmission is completely secure; we cannot guarantee absolute security.

8. Children's Privacy

This site is not directed to individuals under 16. We do not knowingly collect personal information from children.

9. Changes

We may update this policy. Material changes will be communicated by updating the effective date. Continued use constitutes acceptance.

10. Contact

privacy@ausenta.ai · Ausenta Inc., [Address to be confirmed]

1. Acceptance

By accessing this site you agree to these Terms. If you do not agree, do not use the site. Ausenta Inc. may modify these Terms at any time; continued use constitutes acceptance.

2. Description

This site provides information about Ausenta's IT Service Management platform and allows prospective customers to register for access. It does not provide access to the platform itself. Platform access is subject to separate subscription agreements.

3. Eligibility

You must be at least 18 years of age and have authority to bind the organization on whose behalf you register.

4. Permitted Use

You agree not to: submit false or misleading information; attempt unauthorized access to any part of the site; use automated tools to scrape content; transmit malware or harmful code; or interfere with the security or availability of the site.

5. Intellectual Property

All content on this site — including text, design, logos, product names, and the Ausenta brand — is owned by or licensed to Ausenta Inc. "Ausenta," "The Canopy," "Ausenta Lumin," "Ausenta Atlas," "Lantern," "Swarm Room," and associated marks are trademarks of Ausenta Inc. Use without prior written consent is prohibited.

6. Access Registration

Submitting the registration form does not create a contract, guarantee access, or create any obligation to provide services. Access is granted at Ausenta's sole discretion. Early access arrangements are governed by a separate written agreement.

7. Disclaimer of Warranties

The site is provided "as is" and "as available." Ausenta disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Ausenta shall not be liable for indirect, incidental, special, consequential, or punitive damages. Total aggregate liability shall not exceed CAD $100.

9. Governing Law

These Terms are governed by the laws of Ontario, Canada. Disputes shall be resolved in the courts of Ontario. US-based users acknowledge Canadian governing law and Ontario jurisdiction.

10. Contact

legal@ausenta.ai · Ausenta Inc., [Address to be confirmed]